How do I change my account password?

To change your account password for your hamaraemail account, open a web browser, and navigate to your custom server address, usually

– Use a strong password. Minimum of 8 characters, 1 capital letter, 1 digit, and 1symbol  Sample password like:  Z8{4W|1zuwOI

To reset your password, sign in to your account using your email address & password

At the top menu, click on Preferences:

Under the menu on the left, click on General and select Change Password on the right hand side:

A pop-up window will appear.  Enter your current password in the Old Password field & enter your new & unique password in the New Password and Confirm fields:

Click on Change password to submit changes.  Once you have successfully updated to a new password, a verification window should appear:

If you need assistance with the above steps, please contact our help desk by email at

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