Knowledgebase

Overview:

This document explains how to create an email account and connect to it.

Create email account

To quickly create a new email account, perform the following steps:

1. Navigate to the cPanel’s Email Accounts interface (cPanel » Home » Email » Email Accounts).

2. Now Click Create. A new interface will appear.

2. Enter a new email address in the Username text box.
3. In the Password section, enter a secure password in the Password text box.
4. Click Create to create the account.

For more options and information about this interface, read our Create an Email Account documentation.

Use Webmail to check your account

To check your email account through Webmail, perform the following steps:

1. Navigate to https://example.com:2096 in your preferred browser, where example.com represents your domain name.
2. Enter the username part of your email address in the Email Address text box (for example, username for the username@example.com address).
3. Enter your password in the Password text box.
4. Click Log in.

Configure a device to check your email

To set up an iOS or Android device to check your email, read our How to Set Up a cPanel Email Account for iOS and Android Documentation. It includes helpful steps and screenshots that will walk you through the process.

Configure a client to check your email

cPanel provides configuration scripts for many popular mail clients.

1. Navigate to the cPanel’s Email Account interface (cPanel » Home » Email » Email Accounts).
2. Click Connect Devices.
3. Locate the mail client you will be using in the Application section of the Mail Client Automatic Configuration Scripts section.
4. Review the system’s instructions, then click Proceed to continue. The system will then attempt to download the script. If it prompts you to open, run, or save the script file, select Run or Open to continue.
5. The system may ask if you are sure you want to install the script file. Select Continue or Yes to continue the installation.
6. The system may prompt you for the email account’s password. Enter the password and click Install.
7. When you complete the process, your mail client will open and log in to your email account. If your account has a lot of email, it will take a while to download and synchronize.

If your mail client does not appear in the list, read the Mail Client Manual Settings section of our Set up Mail Client documentation.

Set up your calendar and contacts

To set up calendars and contacts on MacOS or iOS , read our documentation.

Remove access to email

To disable access to email, remove the account from the device that is accessing the email. If you do not have access to the device, change the password to the email account using the Security section of cPanel’s Manage Email Accounts interface (cPanel » Home » Email » Email accounts » Manage).